Refund policy

Return & Refund Policy:

I strive to provide each customer with the best experience and utmost satisfaction. I understand that circumstances may arise, where you may need to return a product, and here I am to assist you. Please take a moment to review my Return and Refund Policy below:

1. Returns Accepted: I accept returns within 30 from the date of purchase. To initiate a return, please contact me directly at +(715)-553-6018/ artbyellabjork@gmail.com.
2. Customer Responsibility: Customers are responsible for the return shipping costs.
3. Restocking Fee: I do not charge any restocking fees for returns.
4. Final Sale Items: Please note that some items, including the one of one original paintings collection, are marked as final sale. These items cannot be returned or refunded.
5. Condition of Returned Item: The item being returned must be in its original condition, unused, and in the original packaging.
6. Refunds: Once I receive the returned item and verify its condition, a refund will be issued to the original form of payment within 1-3 business days.

Please note that this policy applies to purchases made directly through my online store. For items purchased from authorized retailers, please refer to their respective return policies.

If you have any further questions or need assistance with a return, please don't hesitate to reach out to Ella Bjork. I am here to help!

Thank you for choosing Art By Ella Bjork. I appreciate your trust and support in my small business.